PITB and WASA Lahore sign MoU for Complaint Management Helpline 1334 and Generator Monitoring System

July 19, 2022

PITB and Water & Sanitation Agency (WASA) Lahore signed an MoU today for the implementation of Complaint Management Helpline and Generator Monitoring System.

The MoU was signed by PITB IT Operations Director Atif Hussain and WASA Managing Director Ghufran Ahmed at WASA Head Office. PITB Joint Director Usman Waheed and WASA Deputy Directors also participated in the ceremony.

According to the MoU, PITB will automate the forms for new water connections to help citizens apply for water connections online. PITB will also assist in the Genset (Generator Set) Monitoring Solution that aims to keep record of the fuel level in generators, their power on/off timings through sensors and the eradication of fuel theft. This initiative will launch as a pilot in 21 sites of Gulberg sub-division.