The Centralized Service Desk provides a centralized platform to all the departments across Punjab that can be contacted via email or phone for resolving concerns within a specific time-frame. This centralized model leverage common tools, processes, and provide a single system of record for reporting metrics.
The service desk is the focal point of reference for all IT related queries, providing information and troubleshooting concerns in primarily the following areas:
- Email Support
- System/Network Support and Troubleshooting
- Datacenter Support
- Website Hosting
- Server Hosting/Colocation Services
- Any other IT related Support
Service Desk for customer support is available 24/7 and can be reached through following contact info:
| Email: | cs@dc.pitb.gov.pk |
| Contact Number: | 042-35880062 Ext: 3032 |